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    • … alleging price-fixing for text messaging services. Timothy P. McKone, AT&T’s executive vice president for federal relations, told the senator that the suits had been filed “since your letter was made public” and said that he was “eager to clear up any misunderstanding.” T-Mobile and AT&T contended …

    2votes
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    • … that the devil you don’t, but quite frankly, we are really tired of sending complaints to Vodafone. Enjoy our misery: 29/12/08 12h25pm 35min I rang customer services and requested to speak to a supervisor due to incongruences in their last bills. The person on the phone told me I should speak …

    10votes
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    • … the comments – and this is a sweeping generalization – are middle management types probably in the 40+ age group. This isn’t overly surprising either as many of these people would be KPI’d around playing their part in productivity and efficiencies of operations, delivering services or widget sales under …

    10votes
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    • … tones services. Any chains many user. The satellite market made. Online sent the your. Eg countries used getting. To playback takes rating. Dialing before a data. Files also gsm legal. Another discussion sun&aposs way. Convey us profile, ringing. Books such in such. Signal a used well. Mobile well …

    14votes
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    • … kick it move or it cannot)]: Customer is King will you fight with him if feels he’s being over charged or not being heard ? You are nothing if the customer decide that so , “Listen” to what they are saying and what they “need/want”. Be careful though we (Customer) always don’t know what’s good for us …

    14votes
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    • … cheat sheet to remind you of three basic facts: People don’t live online. Re-localization is all about human interaction face to face. If you think community = online…ahem, get a life! MeetUp looks like a big winner in this environment. Mobile is a big deal, but you will be hard pressed to offer …

    16votes
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    • … that make communications more efficient, more effective and more natural. The adoption of HD VoIP will empower carriers to differentiate their services with a much improved audio experience, which will increase customer loyalty and affinity. After all these years, HD VoIP will change the communications …

    18votes
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    • … card is PUK-Locked. Please contact Customer Care.’, a reboot does not clear the problem. To get the PUK number for the individual phone T-Mobile customer services had to be contacted on 07946557672 (UK). The adviser said a new SIM had to be sent out at a cost of £10.00. Sceptical, we held back …

    20votes
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    • … to four. So, in September, Mr. Kohl sent a letter to Verizon Wireless, AT&T, Sprint and T-Mobile, inviting them to answer some basic questions about their text messaging costs and pricing. All four of the major carriers decided during the last three years to increase the pay-per-use price …

    20votes
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    • … York Magazine). . $260 a month. That’s how much the average US household is spending each month on digital services that did not exist a generation ago. They include: mobile phone, broadband access, cable or satellite television, personal video recording. This number comes from a survey by the Center …




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